Voxbi

Voxbi replaces traditional on-premises phone hardware and vendor-dependent systems with a cloud PBX you manage yourself through a web app. It's built for European businesses that need their call data to stay within EU borders and want to avoid the weeks-long ticket queues typical of legacy phone providers.

The core appeal is speed and control. Instead of opening a support ticket to change an IVR menu or call routing rule, you edit it in the Cockpit (Voxbi's web interface) in minutes. Your team can make and take calls from Microsoft Teams without switching apps. Contact sync works with Odoo. For other tools, REST API and TAPI CTI let you build custom integrations like click-to-call from your CRM.

Data residency and compliance are built in, not added later. Calls, recordings, and metadata stay in European data centers. GDPR compliance is part of the platform architecture. The system is also ready for the EU AI Act. Encryption covers HTTPS, SIP TLS, and WebRTC across all channels.

Live analytics show call volume, queue activity, and trends as they happen. You can drill into history to spot where to improve. The system scales from 5 to 5,000+ users on the same infrastructure, and you can port your existing phone numbers with zero downtime.

Voxbi is sold through certified IT integrators and resellers across Europe rather than direct. They handle setup, number porting, and post-launch support. The company is based in Luxembourg with 18 years of European telecom experience behind it, and serves over 5,000 businesses across 26 countries.