Zammad

Transform your customer support with a helpdesk solution that's powerful yet never overwhelming. Zammad brings all your communication channels together in one unified platform, making it easy to manage tickets, grant user permissions, and track performance with helpful reporting.

Why teams choose Zammad:

• Intuitive interface that's quick and easy to learn
• Multi-channel support connects email, phone, chat, and social media
• Smart ticket management helps agents find the right answers fast
• Comprehensive reporting keeps you in control of service quality

Since 2016, hundreds of companies have switched to Zammad's ticket system with zero regrets. Organizations like Amnesty International and Neuwied Municipality rely on Zammad for both external customer service and internal process digitization.

Perfect for any business size - from small teams to large enterprises. Whether you're running IT helpdesk, customer support, or managing internal requests, Zammad adapts to your workflow. The open-source foundation ensures transparency and flexibility while delivering enterprise-grade reliability.