Featurebase

All-in-one customer support and feedback platform designed for modern product teams seeking a simple yet comprehensive solution for managing user relationships. This tool combines AI-powered support, feedback collection, help documentation, roadmaps, and changelogs into a single unified platform , eliminating the need for multiple disconnected tools.

Key features include:

• Intelligent feedback collection with customizable boards, in-app widgets, and automatic duplicate detection using AI
• Revenue-based prioritization that shows the total upvoters' revenue behind feature requests to guide development decisions
• Public roadmaps to showcase what's being built and keep users informed about upcoming features
• Automated notifications that alert users when their requested features enter development or ship
• Live changelog publishing with in-app popups, email notifications, and embeddable widgets to boost feature adoption
• AI-powered support inbox with automated workflows and chatbot capabilities for faster customer service
• Targeted in-app surveys with NPS, CSAT, and custom questions to measure satisfaction and gather insights

The platform offers transparent pricing starting with a generous free plan that includes unlimited feedback posts and core features . Paid plans begin at $40/month for teams needing custom domains, additional admins, and advanced integrations . Seamless integration with popular tools like Slack, Intercom, Jira, GitHub, and Linear ensures Featurebase fits into existing workflows.

Perfect for SaaS companies and product teams looking to centralize user communication, reduce churn by building what customers actually want, and close the feedback loop. Trusted by thousands of fast-growing teams from companies like Lovable, Raycast, and n8n , with setup taking just minutes and no credit card required to start.